Returns, Exchanges & Refunds

Returns Policy

  • We want you to love what you buy from MOD 11.
  • If something is not right, we offer an easy return process.

Return Window

  • You may request a return within 7 days of delivery.

Eligibility for Return

Products must be:
  • Unused and unworn
  • In original packaging
  • With all tags intact
  • In resalable condition
  • Returns that do not meet these conditions may be rejected after inspection.

Non-Returnable Situations

Returns may not be accepted if:
  • The product shows signs of use
  • Tags or packaging are missing
  • The return request is raised after 7 days
  • The item has been damaged after delivery due to misuse